FAQs

Beautiful Hot Springs Village

How do we differ from other services?

  • We carry commercial insurance.
  • We monitor flights for delays so you can count on us to be at the airport when your flight arrives.
  • Our staff includes retired law enforcement and healthcare professionals.
  • No hidden charges like cleaning fees that other services have.
  • You get to talk to a human and have all of your questions answered.
  • Established business with a solid reputation for over 10 years.

What about Fido and Kitty?

We have a dedicated vehicle for traveling with your furry companion. No extra charge.

What is meant by additional stops?

For example, if you are traveling to the airport, and your friend is too, your friend’s pick-up location will be an additional stop.

Does the round-trip fee to Little Rock Airport mean you’ll pick me up on my return flight?

Round-trip transportation to the airport means arrival and departure at different times.

  • Example 1: We will drop you off for your travel, and we will pick you up when you return from traveling.
  • Example 2: We are picking up your friends or relatives from their flight. We will bring them back to the airport after your wonderful visit.

We check frequently on your flight …

And yes, we do wait until midnight when your plane is late.

What if my flight arrives after midnight?

Village Chauffeur does not pick up after midnight, so we are unable to meet flights that arrive after midnight. If your flight is scheduled to land close to midnight, please call us at (501) 915-2001 to plan the best option for your trip.

Don’t see your question here?